These Billing Terms & Conditions explain pricing, payment, and billing for online purchases from Palm Beach Athletic Complex.

Accepted Payment Methods

We accept the following credit and debit cards through Stripe:

  • Visa

  • Mastercard

  • American Express

  • Discover

Payments are processed securely through Stripe. We do not store your full card number or card security code on our servers.

Currency and Pricing

All product prices and payments are in U.S. dollars (USD).

Product prices include applicable sales tax. No additional sales tax is added at checkout.

We currently charge a flat shipping rate of $4.99 per order for eligible deliveries within the United States. Your order summary displays the product subtotal, shipping charge, and total amount before you place your order.

Payment Authorization

By placing an order, you authorize Palm Beach Athletic Complex to charge your selected payment method for the total displayed at checkout.

Please use a payment method you are authorized to use. Orders enter our processing schedule after successful payment confirmation.

Billing Information

Please provide accurate billing and contact information, including your name, billing address, and email address. Your billing details should match the information held by your card issuer.

Incorrect or incomplete information may prevent payment from being approved or delay order processing. If your shipping address differs from your billing address, enter each address in the appropriate checkout fields.

Declined or Unsuccessful Payments

If your payment is declined, check your card details and billing information or contact your card issuer. You may also try another accepted card.

If you are unsure whether a payment was completed, please contact us before submitting another order to help avoid duplicate purchases.

An unsuccessful payment attempt may appear as a temporary pending authorization. Your card issuer determines when that authorization is released.

Order Confirmation

After your order is placed successfully, we will send a confirmation email to the email address provided at checkout. This email includes your order details and billing summary.

If you do not receive confirmation, check your spam or junk folder. Contact us if you still need help confirming your order or payment status.

Billing Errors

If you notice an incorrect charge, a duplicate charge, or another billing issue, contact us with your order number and a description of the problem.

Please do not send your full card number, security code, or other sensitive payment details by email or through our contact form. We will review the transaction and arrange a correction or refund if an error is confirmed.

Cancellations and Refunds

Cancellation requests are handled under our Cancellation Policy. Requests must be submitted within 24 hours of order placement, and the order must not have shipped.

Returns and related refunds are handled under our Returns & Refunds Policy.

Approved refunds are issued to the original payment method. Please allow 5–10 business days after approval for the refund to appear in your account, depending on your card issuer or financial institution.

Contact Us

For payment or billing assistance, please contact our customer support team.

Palm Beach Athletic Complex
Email: [email protected]
Phone: (+1) 561-444-3841
Address: 4390 Westroads Dr, West Palm Beach, FL 33407, United States
Customer Support Hours: Monday–Saturday, 9:00 AM–5:00 PM ET